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Dunkin' District Manager in New Haven, Connecticut

Demitra Donuts, LLC (a Dunkin Franchisee) is currently hiring DISTRICT MANAGERS to join our growing management team. Immediate openings available.

Whether you are looking to boost your career or are an experienced operator, we’d love to speak with you. Our Management Team members are an integral part of our business. America runs on Dunkin’ but Dunkin’ runs on our Inspired Team!

Franchisee of Dunkin Donuts Reports to: Director of Operations

Working Conditions

• Field based position

• Must live in the market where stores are located for which you will be responsible for

• Must have a valid driver’s license.

• Type of position: Full-time

• Hours - variable/week: Exempt

• Responsible for overseeing Operations 24/7; night and weekend work required based on business needs

• Local Travel

Position Summary

Oversees recruiting, training, management, budget compliance, and overall operations of up to 8 Dunkin’ Donuts restaurants to ensure excellent customer service, high quality foods, crew development, food safety, store cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Dunkin’ Director of Operations, and provides a positive focus on the Dekk culture and values: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant managers; providing clear, consistent direction, and recognizing individual and team contributions. Key Duties & Responsibilities

• Maintains standards and expectations in food quality, guest service, food safety, store cleanliness, and financial performance in up to 8 Dunkin’ Donuts restaurants

• Achieves and maintains “Operational Excellence” in the Dunkin restaurants in the assigned area

• Demonstrates competency in every position in the restaurant

• Responsible for all phases of the restaurants’ performance and decisions for his/her restaurants

• Provides clear, consistent communications on a frequent basis with the Restaurant Managers, Operations Director and Franchisee • Demonstrates respect for individual employees and appreciation for their efforts and contributions

• Builds an effective team of employees through recruiting, training and development with meaningful, timely performance feedback

• Ensures compliance with all Federal and State Labor Laws within the network

• Ensures the compliance of the Dekk network policies and procedures (people, safety, assets, cash, etc.)

• Provides oversight for all preventative maintenance programs and systems

• Ensure communication and proper execution of all marketing programs

• Manages the financial targets for EC Sales, Production, Food Cost and Profitability

• Provides direction for action plans to achieve Dekk and Dunkin Brands standards

• Responsible to complete other duties as assigned relative to business needs

Minimum Qualifications

• PC proficiency and MS Office Suite

• Strong supervisory and organizational skills

• Has consistently demonstrated strong leadership skills in operations, people development, sales & profitability

• Demonstrates ability to interact easily with diverse work groups

Education and Work Experience Requirements

• At least 3-5 years of quick service restaurant experience required

• Multi-unit supervisory experience preferred

• Strong command of the English language and general communication skills

• Lift up to 70 lbs.

• Must be available early mornings, nights, and weekends (including holidays)

• Standing for long periods of time

• Driving long distances

Competencies

• Business Savvy

• Customer Focus

• Passion for Results

• Problem Solving and Decision Making

• Project and Process Management (Planning, Managing and Measuring Work)

• Communication

• Conflict Management

• Interpersonal Relationships and Influence

• Personal Awareness and Learning

• Builds Effective Teams

• Developing Direct Reports and Others

• Motivating Others

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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