Desktop Support Technician

Akron, OH

Onsite

Contract

$24/hr - $24/hr

Our client is looking for a Desktop Support Technician for a 3-month contract in Akron, OH 44308.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

• 1-2 years of related desktop and/or deskside support experience

• Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience

• Excellent customer service skills

• Desktop Support (Win10 and Office 365) experience

Desired Skills & Experience

• A+ Certification

• Executive/C-Level support experience

What You Will Be Doing

• Receive user calls and offer remote or on-site support.

• Troubleshoot system, office, hardware, and business applications

• Management and installation of equipment in the meeting room (projector, laptop, and videoconference)

• Monitor calls, incidents and requests using client provided ServiceNow tool

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Mark Reyes

Specialization: Technical Engineering / Design / SupportTechnical Support